Terms of Service

Last Updated: December 24, 2024

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Squirrel Media Technologies Limited ("SquirrelPR," "we," "us," or "our") governing your access to and use of the SquirrelPR platform, including our website, applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

Account Registration and Security

To use certain features of our Services, you must register for an account. You agree to:

Accurate Information

Provide accurate, current, and complete information during registration

Maintain Security

Maintain the security of your password and account credentials

Account Responsibility

Be responsible for all activities under your account

Notify Us

Immediately notify us of any unauthorized access or security breach

You must be at least 18 years old to create an account and use our Services. By creating an account, you represent that you meet this requirement.

Description of Services

SquirrelPR provides AI-powered media relations management services, including but not limited to:

  • Press release distribution through OneShot® and AfricaWire
  • Media database access and journalist contact management
  • Media monitoring and tracking through SMT Monitor
  • Competitive intelligence through RANKED Report
  • Pan-African media coverage through GoBorderless.Africa
  • Event management and journalist communications
  • Analytics, reporting, and team collaboration tools

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice, and without liability to you.

Payment and Billing

Fees and Charges

You agree to pay all fees associated with your selected plan and usage of our Services. Fees are charged in advance on a subscription basis and are non-refundable except as required by law.

Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method for renewal fees.

Price Changes

We reserve the right to modify our pricing at any time. We will provide you with reasonable notice of any price changes, and changes will take effect at the start of your next billing cycle.

Taxes

All fees are exclusive of applicable taxes, duties, or similar governmental assessments. You are responsible for paying all applicable taxes associated with your use of the Services.

Intellectual Property Rights

Our Property

The Services, including all content, features, functionality, software, and technology, are owned by SquirrelPR and are protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission.

Your Content

You retain all rights to content you submit, upload, or distribute through our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving our Services.

You represent and warrant that you own or have the necessary rights to all User Content and that your User Content does not violate any third-party rights or applicable laws.

Trademarks

"SquirrelPR," "OneShot," "AfricaWire," "GoBorderless.Africa," "RANKED Report," and "SMT Monitor" are trademarks of Squirrel Media Technologies Limited. You may not use these marks without our prior written permission.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Violate any applicable laws or regulations
Infringe on intellectual property rights of others
Transmit spam, unsolicited messages, or malicious code
Interfere with or disrupt the Services or servers
Attempt to gain unauthorized access to any part of the Services
Use the Services for fraudulent or illegal purposes
Harass, abuse, or harm other users or third parties
Impersonate any person or entity
Collect or harvest user information without consent
Use automated systems to access the Services without permission
Reverse engineer or attempt to extract source code
Remove or modify any proprietary notices or labels

Disclaimers and Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Services will be uninterrupted, secure, or error-free. We do not warrant the accuracy, completeness, or reliability of any content or information obtained through the Services.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SQUIRRELPR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

Our total liability for all claims related to the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is greater.

Indemnification

You agree to indemnify, defend, and hold harmless SquirrelPR, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of another party.

Termination

You may terminate your account at any time by contacting us at support@squirrelpr.com or through your account settings. Upon termination, your right to use the Services will immediately cease.

We reserve the right to suspend or terminate your account and access to the Services at any time, with or without cause, with or without notice, and without liability. Reasons for termination may include violation of these Terms, fraudulent activity, or conduct that we believe is harmful to other users or our business interests.

Upon termination, certain provisions of these Terms will survive, including those related to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to Squirrel Media Technologies Limited, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Services shall be resolved through good faith negotiations. If negotiations fail, disputes shall be submitted to binding arbitration or the appropriate courts as specified by applicable law.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our platform and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Services.

Miscellaneous

Entire Agreement

These Terms constitute the entire agreement between you and SquirrelPR regarding the Services and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: support@squirrelpr.com

Company: Squirrel Media Technologies Limited